Have you ever had a question and either didn't know where to find the answer or were too afraid to ask? If so, you've come to the right place.

Here you'll find answers to common questions our clients ask. Just start by following one of the links below.

1. What kind of work does our store do?
2. What Program Should I Use?
3. What image files work the best?
4. Why does the color on my monitor look different than my printed job?
5. How do I make sure I send you all the files you might need?
6. What About Fonts?
7. What is a "proof"?
8. Why do I need to look at a proof if I've already given you everything I need to have done?
9. Do I still need to approve a proof if I bring my work in on disk?

1. What kind of work does our store do?
   Copy Services - Our high-speed duplicators can produce B&W or Color copies efficiently and economically whether you provide hard copy or bring in digital files on disk. Our state of the art production duplicating equipment allow us to deliver work quickly and efficiently.
   
   Printing Services - From one-color to full-color printing, our store has the capability to meet your needs. From short run to long run, we can offer a solution that will be just right for you.
   
   Finishing Services - We can cut, perforate, score, number, fold, collate, saddle stitch, bind, and just about any other bindery process you could ever need.
   
   Design Services - We utilize the latest design technology available in order to offer a full range of design services. If you need a brochure produced, we can work from your camera ready copy, use the files you provide on disk, or design your brochure from scratch.
   
   
2. What Program Should I Use?Click on this link to review a PDF file that details how we would like you to send/save files. (Adobe Acrobat Reader is required)
   
   
3. What image files work the best?
   Click here for details on different types of image files. (Adobe Acrobat Reader is required.)
   
   
4. Why does the color on my monitor look different than my printed job?Click here for information on color . . . (Adobe Acrobat Reader is required)
   
   
5. How do I make sure I send you all the files you might need?Directions for collecting files for output can be found by clicking here. (Adobe Acrobat Reader is required.)
   
   
6. What About Fonts?Information on collecting fonts can be found here. (Adobe Acrobat Reader is required)
   
   
7. What is a "proof"?
   A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or delivered to you in person.
   
   On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
   
   
8. Why do I need to look at a proof if I've already given you everything I need to have done?
   We employ human beings to produce your work and, last time we checked, humans are not perfect. Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
   
   
9. Do I still need to approve a proof if I bring my work in on disk?
   Definitely!! In the rush to meet deadlines, it is easy to want to bypass the proofing steps. This is especially true when working with digital files. Even when we are looking at your file on the computer screen in its native application, it may not be exactly what you want!! Taking a little extra time prior to production by proofing will save alot of extra time (and money) later.